Flooring & Remodeling FAQ
What types of flooring do you offer?
We offer carpet, hardwood, laminate, luxury vinyl tile (LVT), ceramic tile, natural stone, and vinyl flooring. As a Mohawk Five-Star retailer, we provide top-quality options for residential and commercial spaces.
Do you offer free estimates?
Yes. We provide complimentary in-home estimates. A specialist will measure your space, discuss your goals, and prepare an accurate quote.
What services do you provide beyond flooring installation?
We also offer custom countertops, concrete coating, kitchen and bath remodeling, furniture removal, design consultation, in-home measurement, and custom area rugs.
How does the shop-at-home service work?
We bring the showroom to you. A flooring expert arrives with samples so you can see colors and textures in your home’s lighting and décor.
Do you handle furniture removal during installation?
Yes. We can handle furniture removal as part of preparing your space for installation.
How long does a typical flooring installation take?
Timelines vary by project size, material, and prep work. During your free consultation, we’ll provide a detailed schedule specific to your home.
What’s the difference between laminate and LVT flooring?
Laminate has a wood-based core with a printed design layer, delivering a hardwood look at a lower cost. LVT has a vinyl core and is more water-resistant—great for kitchens, bathrooms, and basements.
What is the best flooring for high-traffic areas?
LVT, quality laminate, or durable hardwood species typically perform best. We’ll recommend options based on your home’s traffic patterns.
Do you offer eco-friendly or sustainable flooring options?
Yes. We carry sustainable hardwood, recycled-content carpets, and environmentally conscious laminate and vinyl products.
Do you provide commercial flooring services?
Yes. We deliver commercial flooring solutions across the DFW metroplex, Austin, and San Antonio, with scheduling that minimizes disruption.
Can you help with office remodeling projects?
Absolutely. In addition to flooring, we provide countertops, design consultation, and coordination for kitchen and bath renovations in commercial spaces.
Where are your locations?
We have 8 locations serving Dallas–Fort Worth, Austin, and San Antonio, and we’ve been serving Texas families since 1989.
Do you service areas outside of DFW, Austin, and San Antonio?
Our primary service areas include the DFW metroplex, Austin, and San Antonio. For projects outside these areas, contact us to discuss your needs.
What brands do you carry?
As a Mohawk Five-Star retailer and the only Stainmaster Flooring Center in DFW and Austin, we carry trusted brands known for durability and style.
Do your flooring products come with warranties?
Yes. All flooring products include manufacturer warranties. Coverage varies by product; we’ll review details during your consultation.
How much does flooring installation typically cost?
Costs depend on material, square footage, subfloor preparation, and complexity. Your free in-home estimate will provide a precise quote.
Do you offer financing options?
Yes. Visit a showroom or contact us to discuss available financing plans for your project.
Can you help me choose the right flooring for my home?
Yes! Our design consultants consider your lifestyle, budget, and room-by-room needs to guide you to the perfect solution.
Can I see samples before making a decision?
Absolutely. Visit our showrooms or use our shop-at-home service and we’ll bring samples to you.
Do you install custom countertops?
Yes. We design and install custom countertops for kitchens and bathrooms, with materials that complement your flooring.
What is concrete coating and when should I consider it?
Concrete coating is a durable, protective finish ideal for garages, basements, and commercial spaces. It resists stains, moisture, and wear while elevating the look of concrete floors.